Project coordinates

Project coordinator:
Ao.Univ.Prof. Mag. Dr. Günter Emberger, TU Wien, Institute of Transportation, Research Unit of Transport Planning and Traffic Engineering, Email:

Project partner:

  • Wiener Linien GmbH & Co KG
  • FACTUM Chaloupka & Risser OHG
  • CURE - Center for Usability Research and Engineering
  • AIT - Austrian Institute of Technology GmbH

Project duration: 01.12.2008 till 30.04.2010

Project description

IANUS researched the connections between the necessary processes of information intake and selection in a short time and the resulting stress. Furthermore, the effects on the perception and orientation behaviour of passengers in railway stations or larger stop areas were investigated.

Target group analysed

Structure of the target group matrix according to age and public transport experience ("young" (18 - 35 years) or "old" (older than 55 years) and public transport experience "much" or "little").

Type of examination

Laboratory and field trials with a total of 104 test persons in Vienna and Graz in the period August 2009 to October 2010.

Contents of the study

Subjective and objective stress levels were assessed with representatives of the target groups in field and laboratory tests when performing specific tasks under time pressure. The methods used included physiological stress measurements, measurement of gaze patterns and identification of frequently fixated areas (points of interest), surveys on subjective stress perception as well as manual tracking and observation. The field tests took place in Vienna at the Vienna Praterstern station and at the Vienna Floridsdorf station as well as in Graz at the main station. The collected data/information was subjected to a comprehensive analysis. A detailed analysis was carried out on selected test subjects and the test results collected with the complementary methods were linked.

Key results

Recommendations for avoiding stress-inducing factors at the structural level (structural spatial arrangement) and for avoiding stress-inducing factors in the transmission of information (design and content of information systems).


Abstract Final report (PDF), opens a file in a new window


Millonig, A., Maierbrugger, G. (2010). Using Semi-Automated Shadowing for Analysing Stress-Induced Spatio-Temporal Behaviour Patterns of Passengers in Public Transport Infrastructures. MB’10 August 24-27, 2010, Eindhoven, Netherlands


Project funded and financed in the programme IV2Splus, opens an external URL in a new window, programme line ways2go , opens an external URL in a new window(1st call for tenders 2008) from Bundesministerium für Verkehr, Innovation und Technologie, opens an external URL in a new window. Programme management and funding processing by Österreichische Forschungsförderungsgesellschaft mbH, opens an external URL in a new window.