Digitalisation and digital transformation are the key words of today. Digitalisation impacts real estate and facility management in two main areas: Due to changes of the core business (new ways of working) the demand for infrastructure and services changes. Digitalisation also has a big impact on the facility service (FS) provision: the application of new technologies, for example, Internet of Things (IoT), Artificial Intelligence (AI), Machine Learning (ML) allow control over the complexity of FM processes and services in a more effective way.

To cover these topics in our research agenda, we concentrate on combining Science and Practice. In doing so, we ensure that we analyze the needs and developments of demand and supply side and give back our results to the practitioners regularly.